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• ★ ★ ☆ ☆ ☆

  I personally felt their customer's service was "business as usual". Have they forgotten that the people that come their way are grieving? My mother fainted during a wake and they offered no assistance on calling an ambulance. Also, they should have a "no photos" policy at a wake. I mean, seriously, do people really expect someone to pose and smile after losing a loved one?

  Added April 16, 2017 by Rellie Rafael
• ★ ★ ★ ★ ★

  Cleo was very straightforward with a mind on keeping our budget on track. Really great Filipino coordinator who knew how to deal with his Filipino clients.

  Added April 15, 2017 by Allison P
• ★ ★ ★ ★ ★

  My experience with Duggan's Serra Mortuary was a beautiful one for a very sad time in our lives. Everyone there was so thoughtful and caring, Steve Muller went over and beyond the job of duty and made everything just perfect. Steve Muller takes that extra time for you and your family, and to me that is very important.Duggan' s Serra Mortuary has a small town business value in a big city. I am so very thankful we found you,and thank you from the bottom of our hearts Steve Muller for everything you have done for our family. Sincerely Julie

  Added March 13, 2017 by Julie Crosby
• ★ ★ ★ ★ ★

  first and formost i would like to thank the staff of duggans serra mortuary.Armondo the corrdinator explained down to the last detail very speciffic and understandable .the irish father that spoke at the service was very compassionate and real .all in all duggans is a very good choice when its about ur loved ones .thanx duggans .seriously thank you

  Added September 24, 2016 by Brian Leslie
• ★ ☆ ☆ ☆ ☆

  Absolutely appalled and disappointed. My family member passed on March 19th, and today is April 18 and I am STILL awaiting a death certificate. The doctor apparently made an error, and between the two offices, they dropped the ball without any thought to contact me and advise me. It was finally signed on April 12th. This Saturday will mark 5 weeks to the day of her passing. I truly hope no one has to go through this. It has been a nightmare. Truly saddened by their lack of customer service. I work in a doctor's office, and I understand how very important it is to take care of this for the family in a timely manner.

  Added September 18, 2016 by Gina H